Last Updated: January 2025
1. Introduction
Pufucahod ("we," "us," or "our") operates as a law services provider in Malaysia. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
Personal Data
- Name, email address, phone number, and postal address
- Business information and entity details
- Communication records and case-related documentation
- Payment and billing information
Technical Data
- IP address, browser type, and device information
- Website usage analytics via cookies
3. How We Use Your Information
- Providing legal services and client support
- Processing invoices and payments
- Sending service updates and communications
- Complying with legal and regulatory obligations
- Improving our services through analytics
4. Legal Basis for Processing
We process your data based on: (a) contract performance, (b) legal obligation compliance, (c) your explicit consent, and (d) our legitimate business interests in providing quality services.
5. Data Retention
We retain personal data for the duration of our engagement plus 7 years as required by Malaysian law and professional standards, or longer if legally mandated.
6. Data Security
We implement industry-standard security measures including encryption, access controls, and secure storage to protect your personal data against unauthorized access and disclosure.
7. Third-Party Sharing
We do not sell your data. We may share information with: service providers (accountants, cloud providers), legal authorities when required, and regulatory bodies for compliance purposes.
8. Your Rights
You have the right to: access your personal data, request corrections, withdraw consent, and lodge complaints with relevant authorities. Contact us to exercise these rights.
9. Contact Us
Email: contact@pufucahod.lol
Address: 172 Jalan Ampang, Kuala Lumpur 68000, Malaysia